Services

We’re Here to Help

At UVHS, we envision a community in which all pets are loved. We seek to inspire compassion for all living creatures and strengthen the bond between animals and the people they love. We strive towards this every day by offering a number of programs and services to pets and their families.

Take a look through our resources to learn more about what we can do for you!

At least once a month, UVHS offers a low-cost spay/neuter clinic. Space is limited so call us as soon as possible at (603)448-6888.

Payment in full is required to schedule an appointment and is non-refundable.

A few times a year, we also hold low cost rabies and microchip clinics. Proof of rabies vaccination is required in order to register your pet in both New Hampshire and Vermont. Vaccinations generally cost $15 and we offer microchip implants at the same time.

staff at rabies clinic
FEES 

The total fee includes a rabies and distemper vaccination if needed. We also offer microchip implants for an additional $15. 

Cats: $85 /  Rabbits: $95 / Dogs: $250 (dogs over 80 lbs will be charged an “oversize” fee of an additional $20)

If your pet has had accidental litters and you are overwhelmed, contact us about our Spay the Mom program at (603)448-6888 x109.

Since 2015, UVHS has offered a Pet Food Pantry at our Adoption Center. It provides temporary assistance to more than 50 families and 200 pets each month, keeping families intact during difficult times. If you require assistance, please call us to schedule a pick up time at (603)448-6888.

For even more accessibility, UVHS travels to local food pantries and the VA Hospital to hand out pet food. Mobile Pantry locations include Sunapee, Plainfield, Canaan, Sharon, and the Haven in White River Junction. Visit our event calendar for the most up to date locations.

staff in front of van

This program is intended to temporarily supplement your monthly supply of pet food, not be the permanent sole source of food. This program is for individuals and families only; we are unable to provide assistance to rescue groups or breeders.

UVHS provides temporary housing and care for animals in emergency situations.

If you are suddenly hospitalized or displaced by a house fire, for instance, we can help take care of your pets so that you don’t have to surrender them.

  • We do not provide general vacation boarding or pet sitting services. Our boarding is for emergencies only.
  • An appointment is required to ensure we have ample space to accommodate your pet(s).
  • Our emergency boarding is for a 2 week period and can sometimes be extended, depending on your situation.
  • All animals staying with us must be up to date on vaccinations. UVHS can provide vaccinations to animals who need them to ensure that your pet(s) and our staff are protected and safe.
  • Emergency boarding is a free service offered by UVHS. We recognize that most owners looking to board their pet with us are in financial hardship and we want to help get them through tough times by taking care of their pet(s).

To make an appointment for emergency boarding, please contact a Shelter Supervisor by calling (603)448-6888 or emailing info@uvhs.org.

If you are no longer able to care for your pet, we are here to help without judgement.

Here are a few things to know about how UVHS can help you rehome your pet:

  • We are a managed admission shelter. This means we do not euthanize an animal due to time or space. Since we are limited admission, in order to keep with our policy, we do require an appointment for surrendering. This ensures that we have appropriate space for all incoming animals. At times there may be a waiting list to admit an animal, but we will always try to schedule the earliest appointment possible.
  • You must be the legal owner of the animal. If you are not the legal owner of the animal, the legal owner must provide a signed letter in order for someone to surrender the pet on their behalf.
  • We ask that you provide all medical records for the animal. If you do not have medical records handy, we will ask for your permission to allow your vet to release medical records to us.
  • We ask for a surrender fee, which varies by animal. At UVHS, we provide food, shelter, medical care, and enrichment. A surrender fee helps us with a portion of those costs. We will NEVER turn away an animal simply because of an owner’s inability to pay.
  • We will ask you to fill out a personality profile for your animal. We want to know as much about your pet as possible! We ask that you are as honest as possible. If your animal has a history of biting, litter box issues, resource guarding, or medical issues, we want to know. This type of information helps to ensure that we can appropriately care for, evaluate, and place an animal into the right type of home.

To make an appointment to give your pet into our care, please contact us at (603)448-6888 or info@uvhs.org.

Trap-Neuter-Return (TNR) is a non-lethal, three-step method used to reduce the number of feral and stray cats, both immediately and in the long term.

Step 1 – Trap: Feral or stray cats are trapped using a safe, humane live trap.

Step 2 – Neuter: Trapped cats are spayed/neutered, ear tipped, and vaccinated by a veterinarian.

Step 3 – Return: Spayed/neutered cats are returned to their home.

Benefits to the Community

TNR helps the community by stabilizing the population of the feral colony and, over time, reducing it. Most spayed/neutered cats cease behaviors that instigate complaints by people. Neutered males have no desire to mark their territory, so they stop spraying. Females never go into heat, so the yowling created by mating no longer occurs. Most male cats stop fighting because there are no females in heat to fight over, and neutered males have no desire to mate even if a female in heat is in the area. The practice of TNR enables feral and outdoor cats to live their lives without adding to the overpopulation of homeless cats.

Why is returning cats more beneficial than relocating?

What happens when cats are not returned to their colony and simply removed from an area is known as the “Vacuum Effect.” If an established colony is removed from an area, other cats will simply move into the vacated territory to take advantage of the food sources and shelter there – and the cycle of reproduction and nuisance behavior begins all over again. Cats are territorial, and if dropped off in an unfamiliar place they will try to return to their original territory, making them vulnerable to predators, weather, starvation, and traffic as they wander without established sources of food and shelter. If cats cannot be returned to the site from which they were removed, UVHS will, at times, try to place some colony cats into our barn cat program and relocate them to local farms/properties.

To read some heartwarming TNR success stories, click here!

UVHS provides disaster preparedness services, including temporary emergency animal boarding, in order to meet the needs of our community before, during, and after a disaster.

We all remember the devastation wrought by Hurricane Irene and when we think about disaster preparedness, we may think back to that storm, but there are many other disasters that could impact our families and pets from ice storms to fires.

Plan ahead by using our helpful Q&A list and resources to prepare your family and pets to react in the event of a disaster.

Q: Why do I need to develop a disaster plan?

A: Disasters may come with plenty of warning or none at all, but all of them run the risk of destroying property and taking lives. In the confusion and chaos before, during and after a storm, a plan can help you keep your family (including your pets) together and safe.

Q: How do I make a disaster plan for my family?

A: Planning for a disaster includes determining evacuation routes, gathering copies of important documents, arranging with friends or family to shelter one another, researching other sheltering resources and setting up an emergency kit that has everything in it needed for rapid evacuation. Many examples and recommendations for the contents of this emergency can be found online.

General Disaster Planning Resources:
Ready.gov
ReadyNH
Red Cross Emergency Preparation
Q: How do I plan for my pets, and why should I?

A: Many consider their pets to be a part of their family, and whether in a disaster you choose to stay home or to evacuate, planning in advance will help to ensure your pets’ health, safety and lives.

Things to determine in advance of a disaster:

Your nearest public human shelters may yet not allow pets (for health code reasons). You should plan in advance for other alternatives, either for your pets, your family or both. Family and friends are often the cheapest and easiest source of shelter, though they may be unable to take in your pets. Pets may be kenneled if that is financially feasible. Pet friendly hotels and motels are a great option.

If you are away from home during an evacuation (on vacation or at work), what neighbors do you and your pets trust to take your pets with them? Make arrangements with them, make sure they know where the pet carriers are along with the disaster bag with their food, medicine and documentation.

Disaster Planning – Specific to Pets:

Humane Society Disaster Preparedness
ASPCA Disaster Preparedness
FEMA recommendations for helping pets
Pet Finder Disaster Preparedness
Red Cross Prepare for emergencies: Pets

Q: What will UVHS do to help in a disaster?

A: We will be working with community partners to ensure that your pets are taken care of in a disaster if you are unable to do so yourself. We also seek to coordinate with other shelters and disaster response organizations in order to ensure that more people have access to emergency sheltering for their pets.

We offer emergency boarding when people temporarily lose the capacity to take care of their companion animals, and when a larger scale emergency affects multiple families we will open a disaster shelter on our premises which can handle roughly 40 companion animals.

Q: What about my farm animals and horses?

A: While we are unable to shelter large animals, there are many other organizations and networks that are working to ensure the safety of these larger animals.

There are great planning materials for farms animals and horses:

Disaster tips for horses
Humane Society disaster tips for farm animals
Humane Society disaster tips for horses

Q: What about my exotic animals? (birds, fish, reptiles)

A: Evacuating and sheltering exotic animals present a challenge to owners. Tropical animals will need a source of heat, fish tanks may be too heavy to move, and some animals are not easily transported for other reasons. Set up a plan for yourself and your pet, determining how to meet their transport and temporary housing needs. Exotic animals have very specific needs that UVHS may not be able to cater to. If you are unsure what the specific needs of your pet may be, you should contact the veterinarian who works with your exotic animal.

For more details see:
Fish
Birds
Reptiles and Amphibians

Q: What kind of volunteers does UVHS need during a disaster?

A: All of our volunteers need to attend a volunteer training seminar. For some volunteers (those helping prepare food, do laundry, cleaning) this may be the only training necessary. For those handling animals, certain trainings and immunizations will be necessary. Some volunteers needed such as veterinarians need to be properly credentialed as such.

No special trainings required:
Cooking meals for workers
Laundry
General cleaning
Intake assistance
Supply pick-up

One UVHS training required:
Fostering Pets
Animal area cleaning
Dog walking
Pet Grooming
Pet Socialization
Inventory Management
Requires multiple certifications:
Emergency Animal Transport
Emergency Maintenance
Veterinary Services
Animal Rescue Assistance

Q: What donations will UVHS need before, during or after a disaster?

A: Money and gift cards help us to buy exactly what we need, when we need it. This has been and always will be the easiest way to help us.

Before: foldable crates and cages of all sizes, large storage bins, leashes

During or after: Dry dog and cat food, litter, bleach, paper towels, cages

Q: I am from another shelter; may we use your plan as a basis for our own?

A: Yes, please! We wrote our plan specifically with the intent to share this plan with as many people as possible, to help as many animals and their owners as possible. Please contact us at 603.448.6888 to discuss what resources we might be able to provide you.


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Hours

Wednesday – Saturday from 1pm – 5pm

General Contact

Phone (603)448-6888

Fax (603)448-3593

Email info@uvhs.org

Mailing Address – UVHS : PO Box 789 : Lebanon, NH 03766

Physical Address – 300 Old Route 10 : Enfield, NH 03748

Any size gift makes a difference for the animals in our care.